Medical Office Coordinator

3 days ago


Jamaica, New York, United States Hillside Polymedic Diagnostic & Treatment Center Full time
Job Summary

We are seeking a skilled Medical Receptionist to join our team at Hillside Polymedic Diagnostic & Treatment Center. As a Medical Receptionist, you will play a crucial role in ensuring the smooth operation of our healthcare facility by managing front desk responsibilities with professionalism and efficiency.

Key Responsibilities
  • Communication and Patient Care
    • Answer multi-line phones promptly and courteously, directing callers to the appropriate party or addressing their needs directly.
    • Welcome patients upon arrival, assist with sign-in, and gather insurance information and other necessary data.
  • Administrative Tasks
    • Distribute intake and new patient forms, as well as copies of office policies and required documents.
    • Process payments from patients, including co-pays and uninsured visits.
  • Scheduling and Coordination
    • Coordinate appointments for both new and recurring patients based on physicians' availability.
    • Proactively remind patients of upcoming appointments and assist in scheduling on-site or off-site testing services.
  • Record Keeping and Confidentiality
    • Maintain both hard copy patient records and electronic medical records (EMR) accurately.
    • Ensure all interactions and activities comply with HIPAA regulations and maintain confidentiality of sensitive information.
Requirements
  • Bilingual proficiency in Spanish is required.
  • Minimum of 3 years of experience in a medical office front desk role.
  • Excellent communication and interpersonal skills are essential for effective interaction with patients and colleagues.
  • Ability to thrive in a fast-paced environment, managing multiple tasks efficiently while maintaining professionalism and composure.
  • Strong multitasking abilities, combined with a friendly and professional demeanor.
  • Proficient computer skills are necessary for managing patient records and scheduling.


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