Front Desk Representative
2 months ago
Job Summary:
Aimbridge Hospitality is seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:
- Greet and register guests in a friendly and professional manner
- Manage front desk operations, including check-in, check-out, and room assignments
- Handle customer complaints and concerns in a timely and effective manner
- Provide information and assistance to guests regarding hotel amenities, services, and local attractions
- Work collaboratively with other hotel departments to ensure seamless guest service
Requirements:
- Previous front desk or customer service experience required
- Ability to work a variety of shifts, including mornings, evenings, and weekends
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
What We Offer:
Aimbridge Hospitality offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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