Customer Service Professional

8 hours ago


Lansing, Michigan, United States Auto-Owners Insurance Full time

We offer a merit-based work-from-home program based on job responsibilities. After initial training, you could have the flexibility of working from home as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, seeks a motivated Customer Service Representative to fill this role. The position requires someone who can:

  • Work effectively with agents, policyholders, and associates at all levels.
  • Communicate effectively in verbal and written form.
  • Make computer inquiries and entries relating to policyholder accounts.
  • Communicate effectively with agents and others as needed to research problems and find solutions.
  • Prioritize and organize work to ensure timely completion.
  • Regularly attend meetings and adhere to a defined work schedule.
  • Accurately respond to agents and policyholders regarding advanced policy features, coverages, and procedures.
  • Determine and obtain information while applying good judgment in making decisions during the servicing process.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications. In addition to a competitive base salary, we offer a range of benefits including a fully-funded pension plan, matched 401(k), and generous paid time off. If you're looking for a challenging and rewarding career with a top-rated insurance carrier, apply today



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