Life Customer Service Specialist

7 days ago


Lansing, Michigan, United States Michigan Farm Bureau Full time
Job Title:

Life Customer Service Specialist


Job Summary:

We are seeking a highly skilled Life Customer Service Specialist to join our team at Michigan Farm Bureau. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, processing transactions efficiently, and ensuring accurate and timely communication.


Responsibilities:
  • Process client requests and transactions on all life products from agents, insureds, and third parties.
  • Respond to ongoing telephone and e-mail inquiries in a professional and courteous manner.
  • Calculate gain/cost basis for creating and maintaining tax records to be sent to the Internal Revenue Service (IRS).
  • Generate documents and mail checks as required.

Requirements:
  • High school diploma or equivalent required.
  • Willingness to pursue continuing job-related training and education required.
  • Proven keyboarding skills with accuracy required.
  • Certification in LOMA FLMI Level I preferred, or completion within two years of hire required.

Benefits:

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. Our company values diversity and inclusion, and we are committed to providing an equal opportunity workplace.


Estimated Salary:

$45,000 - $60,000 per year based on experience.



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