Client Experience Specialist

2 weeks ago


Greenville, Alabama, United States Jackson Hewitt Full time

Are you passionate about delivering outstanding customer service? Do you thrive in fast-paced environments?

About Our Team

We are a tight-knit group of professionals dedicated to providing top-notch tax preparation and financial services to our clients.

Benefits and Compensation

The estimated annual salary for this role is $48,000 - $58,000 based on market rates. You can also look forward to a generous benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid vacation time.

Responsibilities

As a Client Support Associate, your primary responsibilities will include:

  • Welcoming clients and ensuring their needs are met.
  • Addressing client inquiries and resolving issues promptly.
  • Managing appointment scheduling and coordinating client activities.
  • Collaborating with colleagues to achieve shared goals and objectives.

You will be an integral part of our team, working closely with clients and staff to deliver exceptional results.



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