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Customer Service Representative

2 months ago

Lake Mary, United States Innova Solutions Full time
Customer Service Representative Job Opportunity

Innova Solutions is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide timely and effective customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve customer experience
  • Meet or exceed customer service metrics and performance targets
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a call center or retail environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance targets

Why Innova Solutions?

Innova Solutions is a leading provider of customer service solutions, and we are committed to providing our employees with a positive and supportive work environment. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and advance your career in a dynamic and growing company.