Customer Service Representative
3 weeks ago
At Serenity Healthcare, LLC, we are seeking a skilled Customer Service Representative to provide exceptional support to our patients. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to create a positive experience for our clients.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Help patients feel valued by creating rapport and remembering their names, interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma/GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare, LLC:
Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Benefits:
- Career Advancement Opportunity
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
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