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Customs Clearance Specialist

2 months ago

Blaine, Washington, United States A & A Contract Customs Brokers Full time
About the Role

We are seeking a highly skilled Customs Clearance Coordinator to join our team at A & A Contract Customs Brokers. As a key member of our Operations Release team, you will serve as the primary contact for our U.S. customers, handling general inquiries, reviewing documentation, and preparing customs release entries for processing.

Key Responsibilities
  • Handle general inquiries professionally over the phone, in person, or through email
  • Review documentation and prepare customs release entries for processing
  • Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds
  • Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers
  • Maintain strong knowledge of all ports across the USA and Canada
  • Assign correct tariff classifications (HTSUS)
  • Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner
  • Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments
Requirements
  • Previous customs entry release experience
  • Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset
  • Certified Customs Specialist (CCS) designation or Licensed Customs Broker (LCB) is an asset
  • High work standards, high level of accuracy
  • Ability to handle large volumes of work and meet tight deadlines
  • Works well independently
  • Strong customer service orientation
  • Quick learner and a desire to learn
  • Results-driven
  • Ability to multi-task
  • Strong communication skills
What We Offer
  • A competitive salary
  • A company-sponsored 401k program
  • Medical & extended health benefits
  • Tuition reimbursement programs
  • Professional training
  • Paid time off

We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and innovation. We take a great deal of pride in developing long-term relationships and in supporting our community and our environment for over 43 years.

We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation.