Customer Service Representative

2 days ago


Blaine, United States Walker & Walker Law Offices PLLC Full time
Job Opportunity

We are seeking a highly organized and detail-oriented Client Support Specialist to join our team at Walker & Walker Law Offices PLLC. As a key member of our staff, you will play a vital role in providing exceptional support to our clients and ensuring the smooth operation of our office.

The ideal candidate will have strong communication skills, be able to work independently, and possess excellent typing and computer skills. Previous customer service experience is a plus, but not required. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Key Responsibilities:

  • Answer incoming customer inquiries and provide timely responses
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with our company's customer service policies

Benefits:

  • 401(k) plan with company matching
  • Health insurance with a health savings account
  • Paid time off and holidays

We are a family-owned business with over 40 years of experience helping Minnesotans get out of debt and build credit. Our core values include knowledge of bankruptcy law and company systems, making bankruptcy a positive experience for clients, making the process easy, and respect for the profession, clients, and colleagues.



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