Garage Door Customer Liaison

3 days ago


New Orleans, Louisiana, United States Precision Door Service Full time

Join Our Team and Achieve Success with Precision Door Service

Precision Door Service is a leading provider of garage door repair services, with a network of over 100 locations across the United States. We pride ourselves on delivering exceptional service to our customers, and we are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.

Job Summary

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing accurate information about our products and services. You will also work closely with colleagues to ensure seamless delivery of customer service and meet or exceed performance targets and sales goals.

Key Responsibilities

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Work closely with colleagues to ensure seamless delivery of customer service

Requirements

  • Bachelor's degree in Communications, Business, or related field (or equivalent experience)
  • At least 1 year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong knowledge of Microsoft Office Suite and other software applications

Salary and Benefits

The salary for this position is $27,000 per year, based on industry standards and market conditions. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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