Customer Service Liaison

14 hours ago


New Orleans, Louisiana, United States Aimbridge Hospitality Full time
About the Role

We are looking for a highly motivated Customer Service Liaison to join our team at Aimbridge Hospitality. As a key point of contact for our guests, you will be responsible for providing exceptional customer service and support.

Duties and Responsibilities
  • Provide timely and effective responses to guest inquiries and requests
  • Maintain accurate records and reports of guest interactions
  • Collaborate with colleagues to resolve guest issues and concerns
  • Participate in ongoing training and development to enhance skills and knowledge
Qualifications
  • Associate's degree in Hospitality or related field preferred
  • 1+ year experience in customer service or front desk role
  • Excellent communication and problem-solving skills
  • Able to work a varied schedule including evenings, nights, weekends, and holidays

Estimated Salary: $40,000 - $50,000 per year, depending on experience.



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