Front Desk Representative

2 weeks ago


Portland, Maine, United States Clarion Hotel Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Clarion Hotel. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

Key Responsibilities

  • Process guest arrivals and departures, including verifying registration information and processing payments
  • Issue room keys and provide guests with information about hotel facilities and services
  • Respond to guest requests and resolve any issues in a timely and professional manner
  • Manage the front desk area, including handling cash and credit transactions and maintaining a clean and organized workspace
  • Collaborate with other hotel staff to ensure seamless service and a positive guest experience

Requirements

  • High school diploma or equivalent required
  • Basic working knowledge of computer systems and software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Physical ability to stand for long periods and lift up to 25 pounds

Benefits

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401K program with company match
  • Flexible scheduling and paid time off

Working at Clarion Hotel

At Clarion Hotel, we are committed to providing exceptional service and creating a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, and we are proud to be an equal opportunity employer.



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