Front Desk Representative
2 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Clarion Hotel. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.
Key Responsibilities
- Process guest arrivals and departures, including verifying registration information and processing payments
- Issue room keys and provide guests with information about hotel facilities and services
- Respond to guest requests and resolve any issues in a timely and professional manner
- Manage the front desk area, including handling cash and credit transactions and maintaining a clean and organized workspace
- Collaborate with other hotel staff to ensure seamless service and a positive guest experience
Requirements
- High school diploma or equivalent required
- Basic working knowledge of computer systems and software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Physical ability to stand for long periods and lift up to 25 pounds
Benefits
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Comprehensive benefits package, including health, dental, and vision insurance
- 401K program with company match
- Flexible scheduling and paid time off
Working at Clarion Hotel
At Clarion Hotel, we are committed to providing exceptional service and creating a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, and we are proud to be an equal opportunity employer.
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