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Front Desk Representative

2 months ago


Portland, Maine, United States Clarion Hotel Full time
Front Desk Agent Job Description

The success of our hotel is driven by the dedication and performance of our team members. We seek qualified candidates who share our vision and values, and are committed to delivering exceptional guest experiences.

Key Responsibilities:
  • Verify guest registration information and process payments
  • Issue room keys and direct guests to their rooms
  • Provide information to guests about hotel procedures, policies, and facilities
  • Ensure guest safety and security
  • Balance and account for cash drawer at the front desk
  • Document minor repairs and replacements of room furniture and equipment
Requirements:
  • High school diploma or equivalent
  • Basic computer skills and ability to handle multiple tasks
  • Excellent communication and interpersonal skills
  • Good organization and time management skills
Benefits:
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401K program with matching component
  • Flexible Spending Accounts for medical and childcare expenses
  • Seven paid holidays per year
  • Paid time off benefit
  • Travel discounts at our hotels