Medical Office Coordinator

2 weeks ago


Simsbury, United States RightPro Staffing Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at RightPro Staffing. As a Medical Receptionist, you will be responsible for managing a variety of administrative tasks, including scheduling appointments, checking patients in and out, and handling phone communications.

This role is crucial in ensuring a smooth and efficient clinical operation, and we are looking for someone who is able to work independently and as part of a team.

Key Responsibilities
  • Serve as the triage/receptionist for incoming patients and telephone inquiries, providing excellent customer service and ensuring a positive patient experience.
  • Schedule and confirm patient appointments in an efficient manner, utilizing electronic medical record systems (EPIC) and other software as needed.
  • Manage patient check-in and check-out processes, ensuring accurate and timely completion of tasks.
  • Answer phones, addressing inquiries and directing calls as necessary, and maintain patient records and ensure information is up-to-date in the electronic medical record system.
  • Assist with administrative tasks as needed to support clinical staff, including data entry, filing, and other duties as assigned.
Requirements
  • Knowledge of Clinical Office Management: Understanding the principles and practices involved in managing a clinical office environment.
  • Medical Terminology: Familiarity with medical terminology to facilitate effective communication.
  • Interpersonal Skills: Strong ability to interact with patients, families, and healthcare professionals.
  • Communication Skills: Excellent oral and written communication abilities.
  • Technical Skills: Proficiency in using electronic medical record systems (EPIC) and operating standard office equipment.
  • Organizational Skills: Ability to schedule and prioritize workflow efficiently.
Education and Experience
  • General Experience: A minimum of two (2) years of relevant experience scheduling medical appointments in a clinical setting.


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