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Financial Services Representative

1 month ago

Elyria, Ohio, United States Fifth Third Full time
Role Summary

As a Personal Banker I at Fifth Third Bank, you will play a key role in delivering exceptional customer experiences and driving business growth. This exciting opportunity is perfect for individuals who are passionate about building strong relationships and providing personalized financial solutions to customers.

Key Responsibilities
  • Use a consultative approach to understand customers' financial needs and provide tailored solutions.
  • Maintain a deep understanding of retail consumer and small business products and services, and recommend relevant solutions to customers.
  • Utilize marketing tools and strategies to proactively engage with customers and set appointments for regular financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities to drive revenue growth.
  • Establish strong relationships with business partners to provide holistic financial solutions to customers.
  • Meet or exceed customer experience and production goals, and contribute to year-over-year revenue growth.
Requirements
  • A college degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Experience in the financial industry is preferred, but not required.
  • Demonstrated ability to develop a comfort level with sales activities and build strong relationships with customers.
  • Ability to analyze credit and financial information, and make sound decisions.
  • Professional communication and interpersonal skills, with a strong focus on customer service.
Working Conditions

This role requires a normal office environment, with extended viewing of computer screens. Travel may be required for training and other business purposes.