Personal Banker I

2 months ago

Elyria, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#TM-LI1

Personal Banker I

LOCATIONElyria, Ohio 44035

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Banker I

    2 weeks ago

    Elyria, Ohio, United States Fifth Third Full time

    About the RoleFifth Third Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesUse the consultative sales process to build strong relationships with customers...

  • Retail Banking Specialist

    1 week ago

    Elyria, Ohio, United States Fifth Third Full time

    Transforming Banking ExperiencesFifth Third Bank is seeking a skilled Personal Banker I to join our team. As a key member of our Financial Center, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities: Utilize the consultative sales process to identify and meet the financial needs of...

  • Business Relationship Manager

    2 weeks ago

    Elyria, Ohio, United States PNC Full time

    Job Title: Relationship Manager I - Business BankerPNC is seeking a skilled Relationship Manager I - Business Banker to join our Business Banking team. As a trusted advisor, you will work with clients to understand their financial needs and provide tailored solutions to help them achieve their goals.Key Responsibilities:Develop and maintain strong...

  • Financial Services Representative

    2 weeks ago

    Elyria, Ohio, United States Fifth Third Full time

    Role SummaryAs a Personal Banker I at Fifth Third Bank, you will play a key role in delivering exceptional customer experiences and driving business growth. This exciting opportunity is perfect for individuals who are passionate about building strong relationships and providing personalized financial solutions to customers.Key ResponsibilitiesUse a...

  • Mechanic I Position

    2 weeks ago

    Elyria, Ohio, United States Rural King Supply Full time

    About UsRural King Farm and Home Store is a leading retailer of farm and home supplies, dedicated to providing exceptional customer service and a positive work environment for our associates.Job SummaryWe are seeking a skilled Mechanic I to oversee the small engine repair shop within our store, including tractors when applicable. This role involves managing...

  • State Tested Nursing Assistant

    4 weeks ago

    Elyria, United States IntelyCare Full time

    Get paid as much as $36 an hour as a State Tested Nursing Assistant (STNA) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their...

  • State Tested Nursing Assistant

    2 months ago

    Elyria, United States IntelyCare Full time

    Job DescriptionGet paid as much as $36 an hour as a State Tested Nursing Assistant (STNA) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with...

  • State Tested Nursing Assistant

    2 months ago

    Elyria, United States IntelyCare Full time

    Get paid as much as $36 an hour as a State Tested Nursing Assistant (STNA) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their...

  • State Tested Nursing Assistant

    2 months ago

    Elyria, United States IntelyCare Full time

    Get paid as much as $36 an hour as a State Tested Nursing Assistant (STNA) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their...

  • State Tested Nursing Assistant

    2 months ago

    elyria, United States IntelyCare Full time

    Get paid as much as $36 an hour as a State Tested Nursing Assistant (STNA) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their...

  • Registered Nurse

    2 months ago

    elyria, United States IntelyCare Full time

    Get paid as much as $71 an hour as a Registered Nurse (RN) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their responsibilities and...

  • Registered Nurse

    2 months ago

    elyria, United States IntelyCare Full time

    Get paid as much as $71 an hour as a Registered Nurse (RN) in Elyria, Ohio (and throughout Lorain County) with flexible schedules that allow you to have a balanced life. At IntelyCare, we hire nursing professionals with the dignity and support of W2 employment, along with the freedom to choose the shifts that best align with their responsibilities and...

  • State Tested Nursing Assistant

    1 week ago

    Elyria, United States IntelyCare Full time

    Retake control of your life with flexible schedules and make up to $36 an hour as a State Tested Nursing Assistant (STNA) in Lorain, Ohio, and nearby areas. We understand the demanding nature of nursing jobs, which is why we provide the professional support of W2 employment and also offer our nursing professionals their choice of shifts at any of our partner...

  • State Tested Nursing Assistant

    1 week ago

    Elyria, United States IntelyCare Full time

    Retake control of your life with flexible schedules and make up to $36 an hour as a State Tested Nursing Assistant (STNA) in Lorain, Ohio, and nearby areas. We understand the demanding nature of nursing jobs, which is why we provide the professional support of W2 employment and also offer our nursing professionals their choice of shifts at any of our partner...

  • State Tested Nursing Assistant

    1 week ago

    Elyria, United States IntelyCare Full time

    Retake control of your life with flexible schedules and make up to $36 an hour as a State Tested Nursing Assistant (STNA) in Lorain, Ohio, and nearby areas. We understand the demanding nature of nursing jobs, which is why we provide the professional support of W2 employment and also offer our nursing professionals their choice of shifts at any of our partner...

  • State Tested Nursing Assistant

    1 week ago

    Elyria, United States IntelyCare Full time

    Retake control of your life with flexible schedules and make up to $36 an hour as a State Tested Nursing Assistant (STNA) in Lorain, Ohio, and nearby areas. We understand the demanding nature of nursing jobs, which is why we provide the professional support of W2 employment and also offer our nursing professionals their choice of shifts at any of our partner...

  • Auto Body Repair Technician

    3 weeks ago

    Elyria, Ohio, United States Caliber Collision Centers Full time

    Job Title: Auto Body TechnicianAbout the Role:Caliber Collision Centers is seeking a skilled Auto Body Technician to join our team. As a key member of our team, you will be responsible for safely repairing vehicles in accordance with Caliber and OEM standards using our state-of-the-art equipment.Key Responsibilities:Repair vehicles using our state-of-the-art...

  • Auto Body Repair Specialist

    2 weeks ago

    Elyria, Ohio, United States Caliber Collision Centers Full time

    Job Title: Auto Body TechnicianAbout the Role:Caliber Collision Centers is seeking a skilled Auto Body Technician to join our team. As a key member of our service center, you will be responsible for safely repairing vehicles in accordance with Caliber and OEM standards using our state-of-the-art equipment. Your expertise will be utilized to remove damaged...

  • Registered Nurse Medical Surgical

    3 weeks ago

    Elyria, United States University Hospitals Health System Full time

    Description UH Elyria Medical Center 11 Smythe is a 23 bed inpatient unit that provides care to surgical, medical, gastrointestinal, wound, end of life, and trauma patients. WHAT MAKES US UNIQUE? Per UH's own Dr. Pronovost "I say the very business of health care is love." Our unit embraces that very thing! We invest in each other by supporting growth in our...

  • Full-Time Floating Teller

    2 weeks ago

    Elyria, United States Northwest Bank Full time

    DescriptionNorthwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for...