Client Relations Associate in Automotive Services
2 weeks ago
Position Overview:
As a vital member of our team, the Customer Service Representative plays a crucial role in ensuring seamless customer interactions within the automotive sector. Your responsibilities will include:
- Customer Validation: Conducting thorough validations for customers prior to vehicle servicing.
- Order Management: Generating and issuing purchase orders for vehicle repairs to our trusted vendors.
- Follow-Up Assistance: Engaging in follow-up communications, both via phone and other channels, to enhance customer experience.
- Team Collaboration: Contributing to a cooperative and supportive team atmosphere.
- Performance Goals: Striving to meet established targets for call volume and service quality.
- Adaptability: Demonstrating flexibility and a willingness to embrace changes in a dynamic work environment.
Join Holman Automotive Group, Inc. as a Customer Service Representative and leverage your expertise to deliver exceptional service to our clients. Collaborate with a dedicated team to uphold our commitment to customer satisfaction and operational excellence.
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Automotive Customer Support Specialist
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Junior Automotive Service Technician
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