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Sales Specialist
2 months ago
Eberl Iron Works, Inc. is seeking a highly skilled Inside Sales/Online Store Specialist to join our team. As a key member of our sales team, you will be responsible for facilitating the sale and order processing of our manufactured and distributed products from start to finish.
Key Responsibilities- Provide exceptional customer service through phone calls, emails, and correspondence to acquire new business.
- Carry out price quoting, purchasing, returned goods tracking, customer complaints, and reporting to support sales.
- Continuously improve and streamline order processing to reduce cycle times, decrease costs, and improve margins.
- Generate orders for production, track, and follow their progress, communicating with customers.
- Provide information and answer questions from outside sales reps and customers.
- Recommend products to meet customer requirements.
- Complete all required reports, forecasts, and correspondence in a timely manner.
- Expand knowledge of products, applications, markets, and competitive advantages to add value to the position.
- Participate in all required training programs, sales meetings, and events.
- Perform other tasks assigned by the Customer Service Supervisor.
- 2+ years' experience in the customer service field.
- Proficiency with Microsoft Office Suite.
- Ability to multitask.
- Strong attention to detail.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Competitive compensation range of $50,000-$55,000 annually, commensurate with experience.
- Paid Vacation, Medical, Dental, Vision, and retirement plan available.
Eberl Iron Works, Inc. is an equal employment opportunity employer and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
