Parts Sales Specialist
4 weeks ago
Paddock Chevrolet is seeking a highly skilled Parts Sales Specialist to join our team. As a key member of our parts sales process, you will be responsible for overseeing the entire process from customer inquiry to finding the part to invoicing the customer.
Key Responsibilities:
- Work with the Parts Manager to locate parts not immediately available in stock
- Effectively handle internal and external client phone calls and in-person inquiries, providing price quotes and other information
- Review body shop estimates to ensure ordered parts are correct and pricing is in line with the estimate
- Complete special order part requests for parts that need to be ordered for the customer
- Locate out-of-stock parts from outside sources and submit emergency orders as required
- Maintain gross profit percentages as appropriate for each client and pay type
- Communicate with customers on the status of ordered parts and notify them upon delivery
- Serve as backup to the Stocking Clerk as necessary
- Effectively track and follow up on back-order parts
- Adhere to all company safety policies and procedures
- Understand and follow federal, state, and local regulations applicable to the industry
What We Offer:
- Weekly pay structure
- Leading healthcare benefits
- 401(k) plus match
- Paid time-off
- 5-day work week
- Appreciation events
- Referral programs
- Continuing education
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