Parts Sales Specialist

4 weeks ago


Buffalo, New York, United States Paddock Chevrolet Full time
Job Overview

Paddock Chevrolet is seeking a highly skilled Parts Sales Specialist to join our team. As a key member of our parts sales process, you will be responsible for overseeing the entire process from customer inquiry to finding the part to invoicing the customer.

Key Responsibilities:

  • Work with the Parts Manager to locate parts not immediately available in stock
  • Effectively handle internal and external client phone calls and in-person inquiries, providing price quotes and other information
  • Review body shop estimates to ensure ordered parts are correct and pricing is in line with the estimate
  • Complete special order part requests for parts that need to be ordered for the customer
  • Locate out-of-stock parts from outside sources and submit emergency orders as required
  • Maintain gross profit percentages as appropriate for each client and pay type
  • Communicate with customers on the status of ordered parts and notify them upon delivery
  • Serve as backup to the Stocking Clerk as necessary
  • Effectively track and follow up on back-order parts
  • Adhere to all company safety policies and procedures
  • Understand and follow federal, state, and local regulations applicable to the industry

What We Offer:

  • Weekly pay structure
  • Leading healthcare benefits
  • 401(k) plus match
  • Paid time-off
  • 5-day work week
  • Appreciation events
  • Referral programs
  • Continuing education


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