Retail Operations Manager

2 days ago


Nashville, Tennessee, United States Twice Daily Full time

**About the Role**

We are seeking an experienced Retail Operations Manager to join our team at Twice Daily, a leading convenience store chain in the Southeast. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our stores and delivering exceptional customer service.

The successful candidate will have a proven track record in retail management, with experience in supervising teams and managing day-to-day store operations. They will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Salary: $50,000 - $60,000 per year

About Us

Twice Daily is part of Tri Star Energy, a growing family-owned company with over 150 locations across the Southeast. Our mission is to build lasting relationships by serving our community, and we are committed to providing a differentiated food and fuel experience that exceeds our customers' expectations.

Job Description

As a Retail Operations Manager, you will be responsible for:

  • Supervising all aspects of store operations, including sales, customer service, and inventory management;
  • Ensuring that our stores meet the highest standards of quality and cleanliness;
  • Developing and implementing strategies to improve sales and customer satisfaction;
  • Coaching and developing our store staff to achieve their full potential;
  • Collaborating with our head office team to implement company-wide initiatives and policies.

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in retail management, preferably in a convenience store or supermarket environment;
  • Excellent communication and interpersonal skills;
  • Proven problem-solving and analytical skills;
  • Ability to work effectively in a fast-paced environment;
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

Benefits

We offer a competitive salary and benefits package, including:

  • Weekly pay;
  • Overtime opportunities;
  • Paid time off;
  • 401(k) matching;
  • Affordable health insurance;
  • Fuel discounts;
  • Employee referral bonuses.

Why Work with Us?

At Twice Daily, we are committed to building a positive and supportive work environment that values our employees' contributions and well-being. We offer opportunities for career advancement, ongoing training and development, and a collaborative and dynamic team culture.



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