Retail Operations Manager
2 days ago
**About the Role**
We are seeking an experienced Retail Operations Manager to join our team at Twice Daily, a leading convenience store chain in the Southeast. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our stores and delivering exceptional customer service.
The successful candidate will have a proven track record in retail management, with experience in supervising teams and managing day-to-day store operations. They will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Salary: $50,000 - $60,000 per year
About Us
Twice Daily is part of Tri Star Energy, a growing family-owned company with over 150 locations across the Southeast. Our mission is to build lasting relationships by serving our community, and we are committed to providing a differentiated food and fuel experience that exceeds our customers' expectations.
Job Description
As a Retail Operations Manager, you will be responsible for:
- Supervising all aspects of store operations, including sales, customer service, and inventory management;
- Ensuring that our stores meet the highest standards of quality and cleanliness;
- Developing and implementing strategies to improve sales and customer satisfaction;
- Coaching and developing our store staff to achieve their full potential;
- Collaborating with our head office team to implement company-wide initiatives and policies.
Requirements
To be successful in this role, you will need:
- A minimum of 2 years' experience in retail management, preferably in a convenience store or supermarket environment;
- Excellent communication and interpersonal skills;
- Proven problem-solving and analytical skills;
- Ability to work effectively in a fast-paced environment;
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits
We offer a competitive salary and benefits package, including:
- Weekly pay;
- Overtime opportunities;
- Paid time off;
- 401(k) matching;
- Affordable health insurance;
- Fuel discounts;
- Employee referral bonuses.
Why Work with Us?
At Twice Daily, we are committed to building a positive and supportive work environment that values our employees' contributions and well-being. We offer opportunities for career advancement, ongoing training and development, and a collaborative and dynamic team culture.
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