Retail Operations Director

3 days ago


Nashville, Tennessee, United States Aramark Full time
Job Overview:
Aramark is seeking an experienced Retail Operations Director to lead our food service operations at a retail location. In this role, you will be responsible for developing and executing dining solutions to meet customer needs and tastes.

About the Role:
This is a management position that requires strong leadership and communication skills. As a Retail Operations Director, you will oversee and manage dining operations where customers order prepared food from a menu. You will be responsible for ensuring individual and team performance meets objectives and client expectations.

Key Responsibilities:
• Leverage Aramark's coaching model to engage and develop team members to their fullest potential
• Ensure safety and sanitation standards in all operations
• Maintain effective client and customer rapport for mutually beneficial business relationships
• Identify client needs and communicate operational progress
• Ensure the completion and maintenance of profit and loss statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Create value through efficient operations, appropriate cost controls, and profit management
• Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to execute
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees

Requirements:
• 4+ years of experience in a management role
• 1-3 years of experience in retail operations or a related field
• Previous experience in food service or hospitality required
• Bachelor's degree or equivalent experience
• Strong communication and leadership skills
• Ability to demonstrate excellent customer service using Aramark's standard service model

Salary: $60,000 - $80,000 per year

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