Medical Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction, and contributing to the success of our plasma donation center.
Key Responsibilities- Answer phone calls and greet donors in a friendly and professional manner
- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Use our Donor Information System to prepare donor charts and maintain accurate records
- Coordinate donor compensation and identify opportunities for continuous improvement
- Work a variety of shifts, including evenings, weekends, and holidays
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- 1 or more years of experience working in a customer or patient-facing role
We offer a competitive starting hourly wage of $17.00, as well as a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match. We also offer paid volunteer time off, company holidays, and well-being benefits.
About UsBioLife Plasma Services is a leading provider of plasma-based therapies, and we are committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.
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