Automotive Sales and Service Specialist

2 weeks ago


Minneapolis, Minnesota, United States Tires Plus Full time

Company Overview
Tires Plus is a prominent name in the automotive service industry, dedicated to providing exceptional tire and vehicle maintenance solutions.

With numerous locations across the country, Tires Plus is committed to fostering a rewarding career for its employees.

As a valued member of our team, you will contribute to our mission of delivering outstanding service and quality. We offer competitive compensation, comprehensive training, and a supportive work environment.

Job Category
Retail

Position Summary
The Automotive Sales and Service Specialist (SST) is a pivotal role within our stores, designed to cultivate future leaders in the automotive service sector.

This position focuses on customer engagement by identifying needs, recommending suitable products and services, performing essential vehicle maintenance tasks, and ensuring customer satisfaction through prompt and thorough service.

Successful candidates will gain a comprehensive understanding of store operations and will seamlessly transition between customer interaction and basic vehicle service responsibilities.

Responsibilities
- Customer service, sales, and issue resolution: 75%
- Basic vehicle maintenance tasks, including oil changes, tire services, and fluid checks: 25%
- Store operations, including opening/closing duties, inventory management, and display organization: as needed
- Growth and career development opportunities
- May assist the Manager or act as Manager-On-Duty in specific situations to support development
- Learn all facets of store operations and alternate between front-end and back-end tasks.

Minimum Qualifications
- High School Diploma or equivalent
- Valid driver's license
- Customer service orientation and a desire for career advancement
- Ability to complete necessary training and educational modules for this role
- Capability to learn and perform basic vehicle service tasks
- Proficiency in operating store systems.

Preferred Qualifications
- Associate degree or relevant non-traditional education through training programs or certifications
- Previous experience in consumer retail sales
- Automotive experience is a plus
- Prior management or supervisory experience is advantageous.

Our Crew Knows Benefits
- Health benefits starting on day one for full-time employees
- Paid vacation and holidays
- On-the-job training and company-sponsored ASE certifications
- Tuition reimbursement program
- 401(k) matching
- Vision and dental coverage
- On-demand pay program available.

Our Values
- Professional Development: We provide resources to help you advance in your career, regardless of your current position.
- Community Involvement: We are dedicated to engaging with and supporting our local communities.
- Integrity & Teamwork: Our teams thrive on a family-like atmosphere and a commitment to doing things right.

Tires Plus is proud to be an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals for employment without regard to age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

Employment Eligibility: If hired, you must complete a Form I-9 Employment Eligibility Verification at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.



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