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Parts Specialist

2 months ago

Minneapolis, Minnesota, United States Tom Wood Automotive Group Full time
Position Overview

As a Parts Specialist, you will be the first point of contact for customers seeking assistance with parts and accessories. Your role is crucial in ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities
  • Customer Engagement: Welcome customers warmly at the parts counter or via phone, providing a friendly and professional experience.
  • Service Excellence: Address customer inquiries and resolve issues efficiently, ensuring a high level of service.
  • Parts Identification: Assist customers in locating the appropriate parts and accessories for their vehicles, utilizing your knowledge of automotive components.
Qualifications

The ideal candidate will possess strong customer service skills, a passion for the automotive industry, and the ability to work in a fast-paced environment. A background in parts sales or automotive service is preferred.