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Customer Service Associate

2 months ago


Lawton, Oklahoma, United States Regal Car Sales and Credit Full time

Regal Car Sales and Credit: A Customer-Centric Approach

**About Us**

At Regal Car Sales and Credit, we pride ourselves on providing a hassle-free, customer-first experience. With over 30 years in business and 14 locations across the tri-state area, we offer a family-style atmosphere with internal advancement opportunities.

**Job Description: Customer Service Representative**

As a Customer Service Representative at Regal Car Sales and Credit, your primary responsibility will be to assist customers throughout their vehicle selection process. Your key duties will include:

* Building and maintaining open, honest, and timely communication with customers via various channels (phone, text, email, in-person)
* Demonstrating excellent phone skills and providing exceptional customer service
* Assisting customers with the application and qualification processes
* Communicating vehicle purchase requirements to customers
* Maintaining an active customer database within our company-wide CRM software
* Attending to follow-ups, scheduling customer appointments, and responding to electronic leads as needed
* Demonstrating excellent face-to-face communication skills
* Maintaining necessary paperwork for customers
* Maintaining a good driving record

**Benefits Package**

We offer a comprehensive benefits package, including:

* Medical and Health Savings Account with company match
* Dental and Vision Plan options
* 401K Plan with company match up to 6%
* Company-paid $10,000 life insurance policy
* AFLAC supplemental insurance options
* Vehicle purchase plan
* Tuition assistance

**Requirements**

To be successful in this role, you must have a valid state driver's license and a good driving record. You should be willing to work a 40-hour workweek. No prior experience is required.

If you are interested in this position, please apply online or visit our location at 4309 NW Cache Rd. Lawton, OK 73505 to apply in person.