Customer Service Representative

4 days ago


Lawton, Oklahoma, United States Serco Group, plc Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at Serco Group, plc. As a General Clerk II Seasonal, you will be responsible for providing exceptional customer service through outbound phone calls using a call script and detailed record keeping.

Key Responsibilities

  • Select appropriate methods from a wide variety of General Clerk, Seasonal, Clerk, Processing, Remote, Support, Manufacturing, and Retail tasks.
  • Utilize a call script to make outbound phone calls and provide excellent customer service.
  • Maintain accurate and detailed records of customer interactions.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Basic computer skills and knowledge of record-keeping software.

What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development.



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