Customer Service Representative
4 days ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Serco Group, plc. As a General Clerk II Seasonal, you will be responsible for providing exceptional customer service through outbound phone calls using a call script and detailed record keeping.
Key Responsibilities
- Select appropriate methods from a wide variety of General Clerk, Seasonal, Clerk, Processing, Remote, Support, Manufacturing, and Retail tasks.
- Utilize a call script to make outbound phone calls and provide excellent customer service.
- Maintain accurate and detailed records of customer interactions.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Basic computer skills and knowledge of record-keeping software.
What We Offer
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development.
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