Client Experience Coordinator

4 days ago


Malvern, Pennsylvania, United States BluePearl Full time

We are looking for a talented Veterinary Receptionist to join our team at BluePearl Pet Hospital in Malvern, PA. As a key member of our hospital staff, you will play a critical role in ensuring that every client has a positive experience when visiting our facility.

The ideal candidate will have excellent interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong commitment to delivering exceptional patient care. In exchange for your hard work and dedication, we offer a highly competitive salary range of $25.00 - $37.00 per hour, as well as opportunities for advancement through our Kahuna leveling system.

Your key responsibilities will include:

  • Welcoming clients warmly and making friendly eye contact
  • Assessing clients' needs and determining whether their pet requires stat or standard emergency care
  • Responding to non-patient calls and visitors, connecting them with the relevant team member
  • Coordinating appointments and ensuring that clients receive accurate information about preparing their pet for the appointment

We offer a comprehensive benefits package, including health, dental, vision, and life insurance options, parental leave benefits, flexible work schedules, and paid time off. We are committed to creating a diverse and inclusive workplace where everyone can thrive.



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