Client Success Specialist

3 days ago


Malvern, Pennsylvania, United States Wellworks Full time
About the Role

We are looking for a skilled Client Success Specialist to join our team at Wellworks For You. As a Client Success Specialist, you will play a critical role in ensuring the successful implementation and execution of our wellness programs for our clients.

Your primary responsibility will be to interact with clients and participants daily regarding program details and provide exceptional customer service via video, phone, email, and online chat. You will also be responsible for understanding and identifying program trends for each client and making strategic program design and service recommendations to ensure their overall goals are met and exceeded.

To be successful in this role, you will need to have a minimum of 2 years of experience in a B2B Account Management environment, preferably in the Wellness and/or Healthcare Industry. A positive attitude, strong problem-solving skills, and proficiency in Microsoft Office, especially Word, Excel, PowerPoint, and Outlook, are essential for this role.

In addition to your technical skills, you will possess excellent written and oral communication skills, with the ability to stay organized and on top of administrative tasks while maintaining attention to detail. If you are a motivated individual who is eager to take on new challenges and contribute to the success of our clients, we encourage you to apply.



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