Client Success Advocate
2 days ago
This role offers the chance to join a dynamic team and make a meaningful impact on our clients' success. As a Client Success Advocate, you will play a critical role in ensuring our clients receive the highest level of support and service.
Key Responsibilities:- Collaborate with clients to identify and address technical issues, providing expert guidance and support.
- Develop and maintain in-depth knowledge of our software solutions, staying up-to-date on the latest features and functionality.
- Work closely with internal stakeholders to ensure seamless issue resolution and client satisfaction.
- Analyze client data to identify trends and areas for improvement, making recommendations to enhance overall client experience.
- Contribute to the development of training materials and knowledge base articles, helping to educate clients on best practices and software capabilities.
- Bachelor's Degree and/or commensurate experience.
- 4+ years' experience in a customer-facing role, preferably as a technical support analyst or consultant.
- Experience with troubleshooting SaaS applications.
- Experience with SQL, Freighter and/or relational databases.
- Experience using Zendesk, Salesforce and/or NetSuite.
- Experience with Frontline Education self-service options for clients.
- Experience with automatic job scheduling and workload automation.
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Financial Services Advocate
9 hours ago
Malvern, Pennsylvania, United States Vanguard Full timeAbout Vanguard:We are a leading investment management company that seeks to make success accessible to everyone. Our mission is to continually improve the client and crew experience.This role requires a Client Relationship Associate to partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account...
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Client Excellence Specialist
3 weeks ago
Malvern, Pennsylvania, United States Vanguard Full timeJob OverviewVanguard is a leading global investment management company committed to making success accessible to everyone. We're looking for a Client Excellence Specialist to join our team and help us deliver exceptional client experiences.About the RoleThis is a remote-based position that requires connecting with clients via inbound phone calls to assist...
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Customer Service Advocate
3 weeks ago
Malvern, Pennsylvania, United States Randstad Full timeWe are seeking a dedicated and detail-oriented Account Ownership Specialist to join our team at Randstad.Job OverviewThis is an exciting opportunity to work with a world-leading investment company, known for its client-first focus, high ethical standards, and collaborative culture. As an Account Ownership Specialist, you will be responsible for providing...
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Client Service Representative
3 weeks ago
Malvern, Pennsylvania, United States Randstad Full timeJob OverviewVanguard, a global investment leader, is seeking an experienced Client Service Representative to join their team. This role involves handling inbound calls from clients who have experienced life-changing events, such as inheritance or changes to their accounts.The successful candidate will be responsible for providing exceptional client service,...
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Senior Client Solutions Manager
3 weeks ago
Malvern, Pennsylvania, United States Wellworks For You Full timeOverviewWellworks For You is a dynamic organization dedicated to supporting the success of its employees. Our management team fosters a collaborative and caring environment that enables us to achieve both company-wide and individual professional goals.Job DescriptionWe are seeking an experienced Direct Partner Manager to oversee a team of Account Managers....
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Commercial Landscaping Supervisor
24 hours ago
Malvern, Pennsylvania, United States Charlestown Landscaping Full timeAbout the RoleThe Landscape Maintenance Crew Leader will play a crucial role in ensuring the highest quality of service for our clients. This includes supervising crew members, coordinating daily tasks, and maintaining equipment.In addition, the successful candidate will be responsible for managing client relationships, communicating effectively with the...
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Speech-Language Therapist
24 hours ago
Malvern, Pennsylvania, United States AnthroMed Education Full timeCompany OverviewAnthroMed Education is a leading provider of educational services, dedicated to supporting students of all ages. Our team of passionate professionals works tirelessly to advocate for the needs of Speech-Language Pathologists and provide unmatched internal support through coaching and professional development.Salary and BenefitsWe offer a...
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Counselor - Mental Health Professional
3 weeks ago
Malvern, Pennsylvania, United States Ellie Mental Health - 093 Full timeWe are seeking a skilled and compassionate Mental Health Professional to join our team at Ellie Mental Health - 093. This is an excellent opportunity for someone who is passionate about making a positive impact in the lives of others.The successful candidate will have a strong background in counseling, with experience working with clients to address various...
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Appian Software Engineer
1 day ago
Malvern, Pennsylvania, United States Eateam Full timeAbout Eateam: We are a forward-thinking company that aims to provide innovative solutions to our clients. Our team is passionate about delivering high-quality projects that meet our clients' needs. We are looking for a talented Senior Appian Developer to join our team and contribute to our success.Job Description: We are seeking a skilled Senior Appian...
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Speech Therapist for High School Students
3 weeks ago
Malvern, Pennsylvania, United States AnthroMed Education Full timeWe are seeking a skilled Speech-Language Pathologist to join our team at AnthroMed Education, a company dedicated to partnering with professionals to support students in school districts.Company OverviewAnthroMed Education is an organization that advocates for its Speech-Language Pathologists, provides coaching and professional development, and offers a...
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Cloud Financial Planning and Analysis Expert
7 days ago
Malvern, Pennsylvania, United States IDR Healthcare Full timeIDR Healthcare is a renowned leader in the healthcare industry, offering innovative solutions to its clients. We are currently seeking a highly skilled Cloud Financial Planning and Analysis Expert to join our team in Malvern, PA.Compensation Details: $63/hr W2 / $73/hr C2About the Role:This role involves providing financial planning and analysis expertise to...
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Senior Sales Specialist
12 hours ago
Malvern, Pennsylvania, United States Vanguard Full time**Overview**Vanguard offers a rewarding career opportunity for an experienced sales professional to promote our products and services to bank clients. The successful candidate will be responsible for driving new business and achieving sales goals.
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Heavy Highway Project Coordinator
10 hours ago
Malvern, Pennsylvania, United States Jobot Full timeAbout UsOur company is a leading provider of heavy highway services across PA, NJ, and DE. We pride ourselves on our successful projects and long-term relationships with clients. We offer excellent compensation, generous PTO, full benefits, and a company vehicle to our employees.
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Highway Infrastructure Project Specialist
3 weeks ago
Malvern, Pennsylvania, United States Jobot Full timeAt our company, we prioritize delivering top-notch services to clients across the PA/NJ/DE markets. With over 100 years of experience in Heavy Highway work, we've built a reputation for successful projects and long-term relationships.Job OverviewWe're currently seeking a skilled Field Engineer to join our team due to a significant backlog of work. This role...
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Construction Project Manager
2 days ago
Malvern, Pennsylvania, United States Jobot Full timeWe are seeking a skilled Construction Project Manager to join our team at Jobot. As a top firm specializing in heavy highway work across the Pennsylvania, New Jersey, and Delaware markets, we have a proven track record of successful projects.Key Responsibilities:Collaborate with Superintendents and other project team members to ensure seamless project...
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Senior Technical Support Specialist
3 weeks ago
Malvern, Pennsylvania, United States ORS Partners Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our Special Programs Management team. As a key member of our technical support organization, you will be responsible for providing advanced technical support to our clients, resolving complex issues, and collaborating with internal teams to drive business...
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OCI Engineering Expert
3 weeks ago
Malvern, Pennsylvania, United States New York Technology Partners Full time**About the Role**We are looking for an experienced Oracle OCI engineer to join our team at New York Technology Partners. The successful candidate will have a proven track record of designing and implementing secure OCI environments, as well as managing client's Oracle workloads and technology landscape for OCI suitability.The salary range for this position...
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Senior Corporate Finance Systems Specialist
3 weeks ago
Malvern, Pennsylvania, United States Saxon Global Full timeThis is a 12-month contract opportunity with Saxon Global in Malvern, PA. The ideal candidate will be required to work onsite Tuesday through Thursday each week. Visa sponsorship is available for all candidates.Job SummaryThe successful candidate will provide support for our legacy Hyperion applications as well as new Oracle Cloud systems for our Corporate...
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Savana Software Implementation Expert
11 hours ago
Malvern, Pennsylvania, United States Savana Inc Full timeWe are seeking a highly skilled Implementation Analyst to join our team at Savana Inc.Salary: $80,000 - $110,000 per yearAbout the Role:This is a critical position that plays a key role in ensuring the successful implementation of our software for clients. As an Implementation Analyst, you will be responsible for providing product expertise, requirement...
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Informatica Powercentre Solutions Architect
13 hours ago
Malvern, Pennsylvania, United States Diverse Lynx Full timeWe're looking for an experienced Informatica Powercentre Solutions Architect to join our team at Diverse Lynx LLC. This exciting opportunity comes with an estimated salary of $150,000 - $220,000 per year and offers the chance to work with a diverse range of clients. The successful candidate will have at least 7+ years of experience in DWH (Oracle) and...