Customer Service Agent

2 weeks ago


Marina del Rey, California, United States Rare Collectibles TV Full time
Customer Service Agent

Remote Position

Overview

Rare Collectibles TV, LLC (RCTV) is seeking dedicated Customer Service Agents to join our remote workforce. This role offers a fantastic Part-Time opportunity with flexible hours on weekends.

Role Responsibilities

As a Customer Service Agent, your primary duties will include:

  • Responding to incoming calls from prospective customers.
  • Understanding customer requirements and addressing inquiries in a professional and courteous manner.
  • Collaborating with internal teams to enhance the customer experience.
  • Informing callers about the diverse range of products showcased during our media presentations.
  • Ensuring a positive customer journey throughout the interaction.
  • Maintaining focus and productivity while managing call volume and working at a computer for extended periods.
  • Demonstrating punctuality and reliability in your work.
Candidate Profile

The ideal candidate will possess:

  • Strong verbal and written communication skills, as you will be the first point of contact for our customers.
  • The ability to connect and build rapport with individuals from various backgrounds.
  • A positive demeanor and eagerness to learn.
  • Excellent interpersonal skills, with the capacity to adapt to changing situations while remaining calm and helpful.
  • Proficient data entry capabilities.
  • A strong commitment to delivering exceptional customer service.

RCTV is proud to be an equal opportunity employer.

Compensation: Starting at $17.00 per hour, plus potential bonuses based on order conversions.

Requirements: Good phone etiquette and reliability are essential. Candidates must reside in specific states.



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