Senior Technical Consultant for Italian-Speaking Clients
3 weeks ago
Patrique Mercier Recruitment TR is seeking a highly skilled Senior Technical Consultant to join our team in Athens, Greece. As a remote worker within the country, you will be responsible for delivering exceptional technical support to Italian-speaking clients.
Key Responsibilities- Provide top-notch technical assistance to Italian-speaking customers through various communication channels, ensuring seamless issue resolution and customer satisfaction.
- Identify and address customer issues efficiently, maintaining a positive customer experience while escalating complex cases when necessary.
- Document all customer interactions and technical solutions in our CRM system, ensuring accurate records and effective knowledge sharing.
- Educate clients on product functionalities and best practices to ensure optimal usage and customer empowerment.
- Fluency in Italian and English; proficiency in additional languages is a plus.
- Prior experience in technical support or customer service is preferred, with a strong analytical mindset and excellent communication skills.
- Able to work independently and manage time effectively in a remote environment, with a focus on delivering high-quality results and exceeding customer expectations.
- $45,000 - $60,000 per year, depending on experience.
- Private Health Insurance.
- Training & Development opportunities.
- Performance Bonus.
- Fully Paid Training.
- Fully Paid Relocation Package (flight, transfer, and hotel) for selected candidates.
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San Francisco, California, United States The House Of Mercier Full timeRole OverviewThe House of Mercier is a leading company seeking a skilled Senior Technical Advisor to deliver exceptional technical support to our Italian-speaking customers based in Greece.Job SummaryThis key position involves providing top-notch technical support through various channels, identifying and troubleshooting technical issues, educating customers...
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Senior Italian Language Support Specialist
2 weeks ago
San Francisco, California, United States Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment TR is seeking an experienced Italian language support specialist to join our team in Athens, Greece, with the flexibility to work remotely within the country. This role offers a unique opportunity for technical experts to leverage their skills while enjoying a flexible working environment.Key ResponsibilitiesProvide high-quality...
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