Center Store Associate Specialist
4 days ago
This role is responsible for providing exceptional customer service within the Center Store (Grocery) Department. The successful candidate will maintain standards in accordance with the standard practice manual, maximize sales through excellent customer service, and minimize shrink through proper utilization of standard practice.
Key Responsibilities- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
- Courteous and helpful to other associates.
- Clean shelves and shelf tag moldings with a damp cloth as needed when stocking.
- Maintain shelf allocations by stocking from tag to tag.
- Place only saleable merchandise on the shelves.
- Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines.
- Understand and use company tools such as the Average Cost Inventory System (ACIS) and Ordering (CAO).
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
- Understand and follow Food Safety and Workplace Safety guidelines and procedures.
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position with or without reasonable accommodations.
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Center Store Representative
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Grocery Store Associate
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Store Support Associate
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Store Support Associate
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