Store Support Associate

3 days ago


Elizabeth City, North Carolina, United States Royal Farms Full time
Job Overview

Royal Farms is seeking a highly skilled Customer Service Associate to join their team. As a key member of the store support team, this individual will be responsible for providing excellent customer service, operating the cash register, and assisting with various store tasks.

Responsibilities
  1. Ensure every customer receives outstanding service by greeting and acknowledging them, maintaining high standards, and performing all components of customer service.
  2. Respond to customer requests in a timely manner, including answering questions about merchandise and advising on selection.
  3. Communicate with the leadership team regarding customer requests, vendor-related concerns, and product damages.
  4. Operate the cash register, scan items, bag merchandise, and handle different payment methods while maintaining proper cash levels.
  5. Perform duties related to Customer Self-Service machines, including directing and educating customers, monitoring transactions, and troubleshooting equipment issues.
Requirements and Benefits
  • Must be at least 17 years old.
  • Possess strong written, verbal, and interpersonal communication skills.
  • Have organizational and decision-making skills.
  • Earned a high school diploma or GED (preferred).
  • Utilize basic math skills and computer proficiency.
  • Exhibit acceptance of authority and ability to lift 50 lbs.
  • Competitive salary range: $35,000 - $45,000 per year, depending on location and experience.


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