Retail Associate

1 week ago


Elizabeth City, North Carolina, United States Royal Farms Full time
About the Role

The Customer Service Associate is responsible for delivering exceptional customer experiences at Royal Farms. This includes facilitating the completion of all store-level tasks, performing various duties related to different areas of the store, and working closely with the store leadership team.

Key Responsibilities:

* Ensure every customer receives outstanding service by providing a friendly environment, maintaining outstanding standards, and demonstrating product knowledge

* Respond to customer requests in a timely manner, including answering customers' questions about merchandise and advising customers on merchandise selection

* Communicate with the leadership team regarding customer requests, vendor-related concerns, and damages in products

* Perform duties related to Customer Self-Service machines, including directing and encouraging customers to use the Self-Checkout, educating and assisting customers as needed, and troubleshooting equipment when necessary

* Prepare made-to-order food and beverages according to recipe or customer specifications

* Replenish products and supplies to ensure the store is always stocked

Salary: $13-$16 per hour (estimated)

This is a dynamic role that requires strong communication and interpersonal skills.

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