Retail Sales Associate
3 days ago
Food Lion is a leading grocery store chain committed to providing exceptional customer service and quality products. We strive to create a positive shopping experience for our customers, and we're looking for talented individuals like you to join our team.
Job Summary:
We are seeking a skilled Cashier and Customer Service Professional to provide exceptional customer service and create a positive shopping experience. This role involves engaging customers, processing transactions, and maintaining a clean and organized store environment.
Responsibilities:
- Provide prompt, accurate, and friendly service to customers.
- Greet each customer by name and unload groceries from carts for ease of bagging.
- Check cart contents before completing an order.
- Follow correct bagging procedures and scan customers' orders.
- Handle payment transactions and follow standard practice.
- Avoid personal conversations with associates when customers are present.
- Follow procedures for cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
- Maintain accurate cash control and follow procedures for refunds and error correction.
- Perform overrides and identify customers needing assistance.
- Offer to take customers' orders to their cars and maintain alertness.
- Call for assistance when needed to service customers per service standards.
- Check prices quickly and accurately.
- Be courteous and helpful to other associates.
- Maintain a neat and clean appearance while adhering to the dress code.
- Retrieve shopping carts and ensure work stations have a neat and clean presentation.
- Report register malfunctions and ensure the MVP savings center KIOSK is filled and working properly.
- Adhere to company guidelines, policies, and standard practices.
- Observe and correct unsafe conditions that could cause associate or customer accidents.
- Notify QA of cleaning issues or maintenance required on the front end.
- Successfully complete computer-based training and training aid courses.
- Perform all other duties as assigned.
Requirements:
- Bulletin boards should be correctly updated with current information.
Additional Information:
This position requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. We offer competitive compensation and opportunities for growth and development.
Salary: $22,000 - $28,000 per year
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