Store Ambassador
6 days ago
Job Overview
The Customer Service Associate plays a crucial role in ensuring an exceptional customer experience at Royal Farms. This position involves collaborating with the leadership team to drive store-level results and executing various tasks related to customer service, food service, and general maintenance.
Primary Duties
- Ensure every customer receives outstanding service by providing a friendly environment and responding to customer requests in a timely manner.
- Operate cash registers, scan items, and bag merchandise while maintaining proper cash levels in the register drawer.
- Monitor Self-Checkout transactions, troubleshoot equipment issues, and assist customers with items not available through the Self-Checkout system.
- Prepare made-to-order food and beverages, replenish products and supplies, and check expiration codes to maintain a well-stocked store.
- Contribute to a safe working environment by reporting any unsafe conditions to leadership and maintaining a clean, organized workspace.
Essential Qualifications
- Must be at least 17 years old and possess strong written, verbal, and interpersonal communication skills.
- Should have organizational skills, decision-making skills, and basic math skills.
- Must be able to lift and carry 50 pounds and stand for up to eight hours per day.
Estimated Salary: $40,000 - $55,000 per year based on experience and location.
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