Client Services Representative
5 days ago
About the Position
We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Benefit & Risk Management Services, Inc. The ideal candidate will have excellent communication skills, strong analytical abilities, and a passion for delivering exceptional customer service.
Key Responsibilities
- Support clients with benefit administration, including data entry, daily fulfillments, and discrepancy resolving.
- Process incoming faxes and mail, and assist with outbound calls.
- Collaborate with Account Executives and Client Managers to gather information and resolve claim questions.
- Develop strong relationships with customers and colleagues to deliver seamless services.
- Stay up-to-date with industry trends, products, and compliance requirements.
Requirements
- A minimum of 6 months of experience in benefit administration or a related field.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong computer skills, including Word, Excel, and Outlook.
Salary Range
$40,000 - $55,000 per year, depending on experience.
Benefits
- Competitive salary and bonus structure.
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