ServiceNow System Administrator
1 week ago
Florida International University is seeking a highly skilled ServiceNow System Administrator to manage the ServiceNow platform and develop software solutions using JavaScript, Web Services, MYSQL, XML, HTML, and CSS. The ideal candidate will have experience working with a wide range of web-based technologies and software best practices to develop ServiceNow solutions and workflows.
Key Responsibilities- Manage the ServiceNow platform, including administration, development, operation, education, and maintenance.
- Develop software solutions using JavaScript, Web Services, MYSQL, XML, HTML, and CSS.
- Configure and enhance core applications, including Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.
- Support implemented and proposed solutions on the ServiceNow platform.
- Load, manipulate, and maintain data, and API integration between ServiceNow and other systems.
- Deploy features and ServiceNow releases, making recommendations and participating in implementing ServiceNow requirements and providing architectural controls and impact analysis for new requirements.
- Provide timely and courteous support to users.
- Bachelor's degree in MIS, Computer Science, Computer Engineering, Information Studies, or other technical discipline.
- Three (3) years of related experience, or seven (7) years of related experience, or an equivalent combination of relevant education and/or experience.
- Experience working with a wide range of web-based technologies.
- Experience using software best practices to develop ServiceNow solutions and workflows.
Florida International University is a top public university that drives real talent and innovation in Miami and globally. With a strong research (R1) activity and high social mobility, FIU is committed to uplifting and accelerating learner success in a global city by focusing on environment, health, innovation, and justice.
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