Experienced Automotive Sales Representative

6 days ago


Columbus, Ohio, United States Bob Caldwell Automotive, Inc Full time
Job Title: Experienced BDC/Call Center Rep

We are seeking an experienced BDC/Call Center Rep to join our team at Bob Caldwell Automotive, Inc. As a key member of our sales team, you will be responsible for generating service appointments and selling vehicles to customers.

Responsibilities:
  • Make high-volume outbound calls, emails, and text messages to customers as assigned by the CRM system and/or management.
  • Work closely with service management to communicate customer expectations and ensure a fantastic customer experience.
  • Present yourself in a professional and well-spoken manner at all times.
  • Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat, or phone call inquiries.
  • Generate appointments by selling the value of our store, our high level of service, and track record of integrity and customer care.
  • Log all activities and take extensive detailed notes.
  • Meet and exceed goals each month and quarter.
  • Stay informed about new products, features, accessories, and their benefits to customers.
  • Refer customers who have additional questions to the service advisor or other appropriate individual.
  • Attend service trainings as well as service meetings as assigned.
Qualifications:
  • Strong verbal and written communication skills.
  • Interest and ability to make a high-volume of outbound calls.
  • Tech-savvy and experience with a CRM or the ability to quickly learn new software.
  • Time management, prioritization, and multitasking skills with the ability to manage a high workload.
  • Team player attitude.
  • Willing to submit to a pre-employment background check and drug screen.
  • Clean driving record and valid driver's license.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Interested candidates must possess a valid driver's license and have a satisfactory driving record.



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