Retail Customer Service Leader

2 weeks ago


Orange, Connecticut, United States Burlington Full time

At Burlington, we embrace diversity and inclusivity within our communities. If you are seeking to elevate your retail career in a nurturing environment, consider becoming a **Full-Time Customer Service Leader** or **Full-Time Sales Floor Leader**.

As a Retail Front End Supervisor, you will be an integral part of the store leadership team. Working alongside Store Management in areas such as Merchandising, Customer Service, Operations, and Human Resources, this role can pave the way for a management position within our expanding organization. Are you a proactive individual with robust supervisory abilities and a dedication to cultivating successful teams and collaborations? If so, this opportunity is tailored for you.

**About the Company and Role:**

  • **Company:** Burlington
  • **Job Title:** Full-Time Customer Service Leader/Sales Floor Leader

**At Burlington, we adhere to our Core Values:**

  • Drive Results
  • Trust & Respect Each Other
  • Build Teams & Partnerships

**Benefits at Burlington include:**

  • Opportunities for Advancement
  • Competitive Compensation
  • Flexible Scheduling
  • 15-30% Employee Discount
  • Medical, Dental, and Vision Insurance
  • Employee Assistance Program
  • Life and Disability Coverage
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan

**Key Responsibilities:**

  • Oversee store operations and team members as Manager on Duty
  • Enhance sales through training and mentorship
  • Promote a safe environment for customers and staff
  • Encourage teamwork and collaboration
  • Resolve issues and ensure outstanding customer service
  • Implement Asset Protection measures
  • Assist in the recruitment and onboarding process
  • Engage in workload planning
  • Participate in Community Relations initiatives
  • Coordinate employee schedules and breaks

**Requirements:**

  • At least 1 year of supervisory experience in retail
  • Strong interpersonal communication skills
  • Ability to work full-time, including weekends
  • Capability to manage store merchandise

Join Burlington as we grow our store network nationwide, providing exceptional prices on your favorite brands and styles. With ample training and development opportunities, your potential for growth is limitless.

**Become part of our team and experience a supportive work environment where your contributions are recognized.**

You will enjoy competitive pay, flexible hours, and excellent benefits, including medical coverage and a 401(k) plan. We are dedicated to promoting workplace diversity and equal opportunity.

Base Pay: $19.69 per hour



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