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Orthodontic Scheduling Specialist

4 weeks ago

West Chester, Pennsylvania, United States Oak Dental Partners Full time
Job Title: Ortho Scheduling CoordinatorAbout Oak Dental Partners

We are a growing dental service organization (DSO) dedicated to delivering exceptional patient care and experiences. Our goal is to support the growth and success of our partner locations across the country.

Job Summary

We are seeking a highly organized and attentive Ortho Scheduling Coordinator to join our team. As a key member of our front desk team, you will be responsible for scheduling appointments, confirming appointments, monitoring the schedule, taking payments, and verifying patient insurance coverage.

Responsibilities:
  • Interact with patients in a positive and professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate, and collect patient payment obligations
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPAA and patient privacy
  • Perform other related job duties as assigned
Requirements:
  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in a computerized environment
  • Ability to multitask
  • Patient Empathy
  • Consistent professionalism in appearance and attitude
Benefits:
  • Competitive compensation and benefit package
  • Health insurance
  • Dental and vision insurance
  • Short-term disability insurance
  • Life insurance
  • Retirement planning
  • PTO/paid holidays
Work Schedule:

8 hour shift, Day shift, Monday to Thursday