Service Advisor

3 days ago


Portage, Wisconsin, United States Loves Travel Stops & Country Store Full time
Service Advisor Job Description

About the Role:

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be the primary contact between customers and our sales department, providing exceptional customer service and driving sales success in our Truck Care facilities.

Key Responsibilities:

  • Maintain a safe and clean facility, ensuring a positive customer experience.
  • Greet customers, address vehicle service needs, and document issues in a timely and professional manner.
  • Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals and payments.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work, handling customer complaints and resolving concerns.

Requirements:

  • 6 months of experience in customer service or sales preferred.
  • Valid driver's license with a clean safety record, and pass drug screening and medical exam as per regulations.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Love's:

Love's Travel Stops and Country Stores is a family-owned and operated business with over 40,000 team members in North America and Europe. We are committed to providing exceptional customer service and creating a positive work environment for our employees.


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