Service Advisor
3 days ago
About the Role:
We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be the primary contact between customers and our sales department, providing exceptional customer service and driving sales success in our Truck Care facilities.
Key Responsibilities:
- Maintain a safe and clean facility, ensuring a positive customer experience.
- Greet customers, address vehicle service needs, and document issues in a timely and professional manner.
- Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work, handling customer complaints and resolving concerns.
Requirements:
- 6 months of experience in customer service or sales preferred.
- Valid driver's license with a clean safety record, and pass drug screening and medical exam as per regulations.
What We Offer:
- Competitive pay and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
About Love's:
Love's Travel Stops and Country Stores is a family-owned and operated business with over 40,000 team members in North America and Europe. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
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