Project Coordinator for Change Management

1 day ago


Bloomington, Illinois, United States SAIC Full time
Job Summary

SAIC is seeking a highly motivated and tactical Project Coordinator to coordinate change management processes across the contract from within the CIO office.

Key Responsibilities
  • Plan and coordinate Change Control Board (CCB) meetings, including preparation of briefings/presentations and minutes.
  • Provide change management expertise in design and creation, as well as coordination and execution of configuration/change management for the CIO organization.
  • Bring expertise to define configuration items and CM processes that enable ServiceNow platform execution.
  • Work with various individuals, including customers, management, and others.
  • Coordinate the creation and management of ServiceNow Platform and various modules for business processes, workflows with customers.
  • Track and maintain all configuration items, changes to business workflows and processes that support ServiceNow platform, including online tracking system management in multiple systems and coordination with related parties.
  • Ensure all necessary artifacts required to deliver on the project effectively are successfully created, maintained, and are accurate.
  • Ensure project reporting on performance and status is complete and delivered per requirements and deadlines.
  • Coordinate across the client's organization to ensure problem resolution, task scheduling, new resource requirements, and task clarification are complete.
  • Facilitate and participate in meetings and information sessions; coordinate project schedules; create/distribute minutes and action items; trace action items for successful completion.
Qualifications
  • Active TS/SCI with CI Poly required.
  • Bachelor's and eight (8) years or more of related experience; Master's and six (6) years or more experience; PhD and four (4) years or more experience.
  • 3-5 years' experience within an IC Agency.
  • Demonstrated experience in Program Change Management.
  • Demonstrated ability to compose and edit written materials independently.
  • Demonstrated ability to establish and maintain interpersonal relationships and effective communications using tact, patience, and courtesy.
  • Proficiency in standard office software.
  • Experience organizing and running meetings.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong communication and organizational skills.
Desired Qualifications
  • Bachelor's degree in information technology, business administration, journalism, communications, or English.
  • Previous experience supporting the ODNI.
  • Familiarity with federal resource management, change management, and budget execution.
  • Familiarity with ServiceNow Platform and various modules for business processes, workflows.


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