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Customer Service Representative

2 months ago

Richmond, Virginia, United States T-Mobile US, Inc. Full time

About T-Mobile US, Inc.

We are a leading wireless communications provider in the United States, committed to delivering exceptional customer experiences and innovative solutions.

Our Total Rewards Package

We invest in our employees' growth and well-being, offering a competitive base salary and compensation package, as well as opportunities for professional development and advancement.

Key Responsibilities

As a Customer Service Representative, you will be responsible for:

  • Providing exceptional customer service and support to our customers
  • Resolving customer complaints and issues in a timely and professional manner
  • Working collaboratively with our sales and operations teams to achieve business objectives
  • Staying up-to-date on product and service offerings to provide informed recommendations to customers

What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our employees enjoy a range of benefits, including:

  • A competitive base salary and compensation package
  • Opportunities for professional development and advancement
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with company match