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Epic Electronic Health Record Manager

2 months ago

Chicago, Illinois, United States BDO Full time

Job Summary:

BDO is seeking a seasoned Consulting Manager to provide expert healthcare consulting services to our clients. As a key member of our team, you will be responsible for assessing client business needs, recommending and implementing Epic and operational solutions, and managing deliverables to timeline and budget.

Key Responsibilities:

  • Consult with clients to identify operational goals and needs, and translate those needs into detailed requirement specifications.
  • Document current state workflows and develop strategies for improvement.
  • Review, analyze, and modify designated systems, including configuration, testing, and documentation.
  • Ensure client engagement expectations and deliverable deadlines are met.
  • Prepare and complete action plans, determine system improvements, resolve problems, and implement necessary changes as identified.
  • Investigate alternative solutions, including feasibility using vendor analysis and vendor evaluations.
  • Identify new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with BDO Business Development.
  • Travel may be an essential requirement for this position, dependent on client requirements, and could require a commitment of up to 100% travel.

Supervisory Responsibilities:

Supervise the day-to-day workload on assigned engagements and review work product.

Qualifications, Knowledge, Skills and Abilities:

Education:

  • Bachelor's degree, required; focus in Information Technology or Information Systems, preferred; OR eight (8) or more years of industry experience with EHR/Practice Management vendor systems, required.

Experience:

  • Three (3) years of Epic build/optimization experience, required.
  • Five (5) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required.
  • Experience with EHR vendor systems such as Cerner, athenaIDX, Allscripts, preferred.

License(s)/Certification(s)/Affiliation(s):

  • Epic Certification, required.

Software:

  • Strong Microsoft PowerPoint skills, required.
  • Proficient in the use of Microsoft Office Suite, especially Visio, required.
  • Proficient in SharePoint, preferred.

Language:

  • N/A

Other Knowledge, Skills & Abilities:

  • Executive presence, with the ability to act as primary contact on assigned engagements.
  • Interpersonal – able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public.
  • Presentation – able to communicate information professionally and formally to clients through meetings and written presentations.
  • Leadership – proven ability to proactively lead and develop team to reach project goals and objectives.
  • Independence – proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements.
  • Excellent verbal and written communication skills, as well as presentation skills.
  • Strong analytical and advanced research skills related to industry trends, market competition and technology.
  • Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
  • Ability to successfully multi-task while working independently or within a group environment.
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
  • Ability to interact effectively with people at all organizational levels of the Firm and with clients.
  • Build and maintain strong relationships with internal and client personnel.
  • Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel.
  • Travel may be an essential requirement for this position, dependent on client requirements, and could require a commitment of up to 100% travel.