Financial Services Advisor
2 weeks ago
El Dorado Springs, a facility under Lifepoint Behavioral Health, is dedicated to assembling a team of committed, patient-focused individuals who are eager to contribute to our behavioral health services. We pride ourselves on delivering compassionate care, emphasizing high-quality, evidence-based mental health and substance use treatment. Our approach is rooted in a psychosocial model of care, guided by the principles of resilience, recovery, and restoration.
The Financial Counselor plays a crucial role in assisting patients with their financial responsibilities associated with our services. This position involves evaluating patients' financial capabilities, providing insights on insurance benefits, clarifying financial obligations, and facilitating payment processes. The counselor will negotiate payment arrangements, secure financing options, and address any questions patients may have regarding their financial commitments.
Key Responsibilities- Conduct thorough assessments of patients' financial situations.
- Verify insurance benefits accurately and promptly.
- Engage with patients or guardians to gather necessary insurance information.
- Maintain a comprehensive understanding of various insurance plans, including HMO, PPO, Medicaid, Medicare, and commercial reimbursements.
- Calculate and estimate out-of-pocket expenses for patients.
- Collect co-pays, co-insurance, and deductibles as required.
- Explore financial circumstances to establish fair repayment terms.
Education: High school diploma or equivalent is mandatory.
Experience: Previous experience in healthcare collections or a related field is preferred, or a combination of education and training in a healthcare business office setting.
License: A valid driver's license is preferred.
Additional Requirements: Flexibility in working hours may be necessary, including potential overtime. Completion of Crisis Prevention Training (CPI) is required within 30 days of employment and prior to any patient interaction.
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