Customer Service Representative

3 days ago


Helena, Montana, United States State of Montana Full time
Customer Service Representative Opportunity at the State of Montana

We are seeking a highly skilled and customer-focused individual to join our call center team as a Customer Service Representative. This role is a critical part of the Education and Communications Bureau, providing exceptional service to retirement plan members and employers.

Key Responsibilities:
  • Provide accurate and timely information to members and employers regarding retirement plan benefits and services.
  • Assist with member account inquiries, benefit estimates, and plan choice elections.
  • Research and analyze applicable retirement laws, statutes, rules, and procedures to ensure accurate information is provided.
  • Protect confidential information and maintain a positive attitude in a fast-paced call center environment.
Requirements:
  • Two years of post-secondary education in business or a closely related field.
  • One year of directly related work experience.
  • Alternate combinations of education and experience will be considered on a case-by-case basis.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



  • Helena, Montana, United States CRH Full time

    Customer Service Representative/DispatcherAt CRH, we're looking for a skilled Customer Service Representative/Dispatcher to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with product inquiries, ordering, and...


  • Helena, Montana, United States Enterprise Holdings Full time

    Customer Service Representative Job DescriptionAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Provide friendly and efficient customer service, addressing customer...


  • Helena, Montana, United States PF Management Group Full time

    Member Services RepresentativeWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience.Key...


  • Helena, Montana, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Helena, Montana, United States Circle K Stores, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Greet...


  • Helena, Montana, United States U-Haul Full time

    Customer Service Representative OpportunityAre you a people person looking for a new challenge? Do you enjoy helping others and providing exceptional customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring...


  • Helena, Montana, United States Enterprise Mobility Inc Full time

    OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Helena Regional Airport. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and driving business growth.As a Customer Service Representative, you will be the...


  • Helena, Montana, United States State of Montana Full time

    Job Title: Customer Service RepresentativeThe Montana Lottery is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our employees, retailers, players, and the general public.Key...


  • Helena, Montana, United States Enterprise Mobility Inc Full time

    OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Helena Regional Airport. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.As a Customer Service Representative, you will be the first...


  • Helena, Montana, United States National Seating & Mobility Full time

    Job Title: Customer Service RepresentativeAt National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Answer phone...


  • Helena, Montana, United States State of Montana Full time

    Customer Service RepresentativeThe State of Montana is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Education and Communications Bureau, you will be the primary contact for retirement plan members and employers, providing exceptional customer service and support.Key Responsibilities:Answer questions and...


  • Helena, Montana, United States MMC Group LP Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at MMC Group LP. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and complaints in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Helena, Montana, United States Enterprise Mobility Inc Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Enterprise Mobility Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience through every interaction.This is a part-time position working 25 hours a week, with a starting...


  • Helena, Montana, United States Helena Motors Group Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Helena Motors Group.This part-time position involves providing exceptional customer service, handling customer inquiries, and maintaining a clean and organized work environment.The ideal candidate will have strong interpersonal and communication...


  • Helena, Montana, United States BCForward Full time

    Job DescriptionBC Forward is seeking a highly motivated Customer Service Representative to join their team in Helena, MT. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service in a fast-paced call center environment.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Helena, Montana, United States PF Management Group Full time

    Job Title: Weekend Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Weekend Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable...


  • Helena, Montana, United States Global Channel Management Full time

    About the job Call CenterWe are seeking a skilled Customer Service Representative to join our team at Global Channel Management. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients. The ideal candidate will have at least 1 year of experience in a medical insurance or medical office setting. Key...


  • East Helena, Montana, United States BCforward Full time

    Job Title:Customer Service RepresentativeJob Summary:BCforward is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and...


  • Helena, Montana, United States Planet Fitness Full time

    Job Title: Overnight Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Overnight Customer Service Representative to join our team at Planet Fitness. As a key member of our club operations team, you will be responsible for providing exceptional customer service to our members, prospective members, and...


  • Helena, Montana, United States State of Montana Full time

    The State of Montana is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is part of the Education and Communications Bureau and is responsible for providing exceptional service to retirement plan members and employers.Key Responsibilities:Answering questions and providing information...