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Customer Service Representative

1 month ago

Fort Lauderdale, Florida, United States Signature Aviation Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a key member of our FBO team, you will be responsible for providing exceptional customer service and support to our clients and visitors.

Key Responsibilities
  • Provide excellent customer service and support to clients and visitors
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with other team members to ensure seamless customer service and support
  • Stay up-to-date on company policies and procedures to ensure compliance
  • Participate in ongoing training and development to improve customer service skills
Requirements
  • High school diploma or equivalent required
  • Minimum 18 years of age
  • Valid state license required where applicable
  • Ability to pass background checks and drug tests
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and in various weather conditions
Preferred Qualifications
  • Three to six months experience in aviation, FBO, hospitality, or customer service
  • Knowledge of radio procedures and protocols
Why Join Our Team?

At Signature Aviation, we are committed to delivering exceptional customer service and support to our clients and visitors. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive benefits package. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.