Customer Service Representative for Pro Pilates Studio

1 day ago


Fort Lauderdale, Florida, United States Pro Pilates Full time

About Us

As the #1 Pilates Health Studio, we prioritize our clients' well-being and strive for excellence in service quality.

Salary Information

We offer a competitive salary of $45,000 to $60,000 per year, depending on experience.

Job Description

We seek an exceptional Customer Service Professional to represent our studio at the highest level of service. Key responsibilities include:

  • Providing professional representation as the first point of contact
  • Handling and optimizing client schedules for present and future dates
  • Optimizing teacher schedules
  • Following up with clients
  • Providing accurate information about products and services
  • Troubleshooting and resolving day-to-day issues
  • Maintaining meticulous notes on interactions with clients or prospective clients

Qualifications and Skills

Requirements include:

  • Minimum 3 years of high-level customer service experience
  • Proficiency in MBO (Mind Body Online)
  • Strong sales experience (minimum 3 years)
  • Prior experience with Pilates or health studios is a plus
  • Multilingual skills are also a plus
  • Excellent computer skills
  • Able to build rapport with clients
  • Able to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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