Patient Care Supervisor

5 days ago


Minneapolis, Minnesota, United States Fairview Health Services Full time
Job Summary

We are seeking a dedicated Patient Care Supervisor to lead our Birthplace team at Fairview Southdale Hospital in Edina, MN. As a key member of our team, you will be responsible for assisting the Manager/Director with department operations, including supervision of personnel and projects as delegated. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality patient care.

Responsibilities
  • Partner with the Manager/Director to supervise and manage day-to-day or shift-to-shift operations to ensure support of the organization's mission, vision, values, and goals.
  • Assist the Manager/Director in planning, managing, coordinating, and evaluating patient care activities, including staffing, resource management, quality and safety, regulatory compliance, and financial management.
  • Prioritize assignments to ensure timely, productive, and efficient use of resources.
  • Collaborate with Nursing, Provider leadership, and other team members to implement and evaluate standards of practice.
  • Collect and analyze quality data and use process improvement methodology to ensure delivery of safe and quality patient care.
  • Assist with department change and act as a change agent for system change, procedure change, and process changes.
  • Demonstrate skills and abilities in provision of patient care.
  • Ensure unit protocols, benchmarks, and hospital procedures are initiated appropriately.
  • Assist the Manager/Director in developing, implementing, monitoring, and evaluating quality improvement initiatives.
  • Assist the Manager/Director with human resources management to achieve quality service and positive employee relations.
  • Ensure compliance with organizational policies and procedures.
  • Advocate for patient, family, and staff needs.
  • Drive improvement activities that promote patient-centered care and positive customer experience.
  • Assist the Manager/Director in ensuring staff compliance in areas of job requirements, education, and clinical competency.
  • Promote a culture of high employee engagement, professional development, nursing education, and research.
Qualifications
  • Education: Bachelor's degree in Nursing. If Master's degree is in nursing or healthcare, Bachelor's degree in other area of study will be accepted.
  • Experience: Two years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role.
  • Knowledge of patient population served in area of responsibility.
  • License/Certification/Registration: Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire. BLS certification.
  • Preferred: Master's degree in nursing, health care administration, business administration, or related field. Leadership experience preferred. ANCC or AONL Certification.


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